Friday, December 12, 2014

HP dv9000 F11 factory reset problem

I was working on a DV9000 the past few days and couldn't figure out what was wrong. Received it with a mouse pointer on a black screen. Nothing worked but the mouse. So I first think virus right?

True enough used my proprietary tool belt to loosen them all up. So now I have gotten the documents, music and pictures off but still have a f'd up littered with malware remnants pc.

We go to restore from factory defaults.

No go.

It recognizes all the startup items EXCEPT F11.

Turned out to be an easy fix.

Go to Disk Management and make the D: partition active, reboot.



Anyway, just wanted to share.

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